Q: How many people do you serve and how big an area does Spring Fire Department cover?
Q: Do lower income areas receive less service than higher income areas?
A: Absolutely not! We distribute coverage across all 62 square miles and serve our 152,000 people with the best service we are able based on the revenue we receive from HCESD#7 and we provide that service regardless of age, race/color, gender, religion, sexual orientation, socioeconomic status, etc.
We have lower income areas that have stations staffed 24/7/365 with full-time, part-time, and volunteer firefighters and we have some higher income areas that have stations that only have volunteers. We distribute the coverage based on many factors with the goal of serving everyone with adequate fire protection and respond as quickly as possible.
Q: How many stations are staffed with firefighters?
Q: I know you were a volunteer fire department awhile back, do you still have volunteer firefighters?
Q: Do you have any fire stations that have only volunteer firefighters?
Q: Why don't you staff every fire station with full-time firefighters?
Q: Is there a way you can receive more money so that you can staff ALL of your fire stations?
Q: How do you receive your funding and how much is your budget?
A: We receive funding from Harris County Emergency Services District #7 (HCESD#7). Our 2018 Operating budget is $13.7 million dollars
Q: How much does the average household pay in taxes for the fire department?
Q: Do you receive any other money?
A: Yes. Spring FD receives a few donations each year. However, the majority of our funding comes from HCESD #7 which collects a 1 cent Sales and Use Tax from all business sales within our territory. There is an exception when businesses are located in a Municipal Utility District with a prior agreement with the City of Houston. In those cases, The City of Houston collects the 1 cent sales tax and agrees not to annex property within that MUD, then the City of Houston returns 1/2 of the sales tax collected to the MUD because nder current Texas law, a MUD cannot collect a Sales and Use tax.
Q: What is your response time to calls for service?
Q: How can we contact the fire department without calling 911?
Q: How do we know if there is a burn ban in effect?
Q: Why does a fire truck show up when we call an ambulance?
Q: I would like for the fire truck to come and/or for the firemen to talk to my group. Or, can we arrange for some other function where the fire truck can be part of our activity?
Q: Which fire station serves me?
Q: There is no burn ban in effect, but I am still not allowed to burn. Why is that?
Q: What do I need to do if I want to volunteer?
Q: I don't want to become a member of the fire department. Is there anything I can do as a citizen?
A: Yes, there are several things:
- Clean the street signs in the subdivision with soap and water so all police, fire and EMS personnel can read them.
- Put your street address on both sides of the mailbox so it can be viewed from either direction.
- Put your address on the curb or your house but wherever your address is, make sure it contrasts with the background so we can read it. The bigger the better!
- Ask others to keep from parking cars on both sides of the road directly across from each other. We have had cases where we were not able to get down a street because there were two cars parked away from the curb across from each other. This will cause us to have to back out and go down another street that will delay us several minutes.
- We have a division called Rehab in our department that provides drinks and cold towels for the firefighters at calls when we are going to be there for a long time. You don’t need to know anything about firefighting to help. The Rehab division is one of the most important divisions to a firefighter! If you would like to participate in the Rehab division, contact Barbara at 281-355-1266 and she will put you in contact with the leader of our Rehab Division.
Q: Why do I see fire trucks coming down the street with lights and sirens on and all of a sudden they shut their lights and sirens off? Are they just trying to get through traffic?
A: No, in most cases what this means is that after the firefighters were notified of an emergency and had begun to respond to the call, they were notified they were no longer needed. That notification could have come from another first responder, or officer on scene, or the person who called in the emergency may have called back and said help was no longer needed. Lights and sirens are only used when necessary for public safety. You may notice a fire vehicle parked with lights on but no sirens. That is so we can be seen and our personnel protected, etc. When you hear our sirens, that means our crews are responding to an emergency call.
Q: How do the volunteers get notified of a fire or medical call?
A: Each volunteer is provided access to a smartphone app to receive call information. This system alerts the individual to an emergency by beeping when their station is requested to respond to an emergency. After their smartphone app beeps, the dispatcher announces what trucks to respond, what type of call we are responding to, and where the call is located.
Q: Does the fire department offer CPR training for citizens?
A: Since May 2013, our community education program offers First Aid and CPR courses to the public. Please see the Events page for more information and to register for any of the courses.
Q: Does the fire department offer any type of training to it's residents or business owners?
A: Yes, Currently the department offers fire extinguisher training to businesses that request it at no cost. We also offer First Aid, CPR, and AED courses at a cost. Check out our Events portion of the website for upcoming courses.